Every employer would rather they didn’t need a whistleblowing hotline, but those companies who value their employees and reputation understand that, if things do go wrong, an external hotline is a great safety net to ensure issues are highlighted early on and dealt with appropriately.
Although buying the services of an external provider is a good start, the important part is encouraging your people to contact the hotline with genuine concerns. Many of our clients tell us that even when they have established an internal hotline, and trained people to handle calls, uptake has been poor.