Services of all types are increasingly moving to digital focused offerings. It is a trend that has reached the world of whistleblowing across many companies, with employees now being offered the opportunity to speak-up via digital platforms such as email, a website or using apps on their mobile phones.
Having a variety of whistleblowing routes available is a good thing; however, with the offering of these digital platforms it is important to remember that there is still ‘value in the voice’. Telephone reporting still has its place and a shift to digital-only reporting could have a negative impact not only on the quality of reports but also on the willingness of employees to speak-up.





